Thank you for providing a smooth transaction.

Made it as easy as possible and always willing to answer questions

Basil and I have now worked through three mortgages - the original mortgage and now two refinances. He always made it easy. The app the last time was a bit frustrating, but that's not Basil's fault!

Basil was great to work with. Easy to communicate with at all hours of the day/night/weekend. A few hang ups with the appraiser, but Basil was able to work around these issues.

Great communication throughout an unfamiliar process!

Basil is tenacious in getting things done. Always unflappable.

None

He answered all my calls and a timely manner. He even took the time to answer calls on Saturdays and Sundays when I had questions.

Being able to get a hold of someone all the time and your people are very pleasent to work with. thank you again with all the help, I know it was not easy.

Basil is very knowledgeable and was very patient with me as a first time buyer.